I have never been so frustrated or felt so helpless in my life!!!! I am insured through my employer in another state and therefore am constantly filing out-of-network claims.
My local BCBS office that processes our claims has an internal code that is similar to the first three letters of my account ID so my claims get sent down some rat-hole and my insurer never sees the claim. I am out hundreds if not thousands in expenses that were never accounted for as deductible expenses. When I go onto my insurers website (where I'm supposed to be able to view all expenses and transactions), moving from page to page takes upwards of a minute ... insanely slow.
When I try to view an itemized accounting of expenses, I have to view each family member and dependent account individually and my pharmacy charges are managed by a completely different organization and website. So, there's no way to see how my YTD deductible is computed nor account for all of my expenses. It's no wonder that our country's health care expenses are growing so fast. The organizations responsible for accounting for (and inducing) costs don't know what the *** they're doing and we (and our doctors) can't do anything about it.
Is there anyone in BCBS actually managing the so called network or is it just agency vs.
agency? This is insane!!!!
Monetary Loss: $1000.